People nationwide who are experiencing a mental health crisis and in need of immediate help are able to dial or text 988 and receive assistance through the new Suicide and Crisis Lifeline number. Trained operators triage callers to receive the appropriate services, including suicide crisis counseling over the phone and mental health de-escalation counseling over the phone. They also triage callers to determine when dispatching a mobile crisis team is appropriate and, in rare cases, connection to law enforcement when safety is of concern.