Reopening Protocols

The Los Angeles County Department of Public Health and state of California have reopening protocols and guidance for various industries and sectors to reopen safely. Please note, LA County can be more restrictive that the state in their reopening protocols and guidance. 

South Bay:

The “Safe in the South Bay” program has been created for restaurants and businesses in El Segundo, Hermosa Beach, Manhattan Beach, Palos Verdes Peninsula, Redondo Beach and Torrance. The Chambers of Commerce from those cities have partnered with Beach Cities Health District to provide health guidance and a self-certification process related to Los Angeles County’s Safer at Work and in the Community Health Officer Order. Learn more here. 

LA County: Find metrics to guide reopening in LA County here. 

To report a violation:
Customer Call Center
(888) 700-9995 (M-F 8 a.m.-5 p.m.)
File an online complaint with Environmental Health

Before businesses reopen, they are required to prepare, implement and post their plan for adhering to directives including distancing and infection control practices that protect both employees and customers. Find the Protocol for Social Distancing: Appendix A here.

Reopening protocols: Under the Health Officer Order, the following businesses are allowed to reopen at this time. As LA County moves through recovery and more businesses are allowed to reopen, the Los Angeles County Department of Public Health will release reopening protocols for those industries and sectors. 

❯ Appendices

Protocol for Social Distancing: Appendix A
Retail Establishments Opening for In-Person Shopping: Appendix B
• Grocery Stores and Retail Food Markets: Appendix B-1
Warehousing, Manufacturing and Logistic Establishments: Appendix C
Office Worksites: Appendix D
Shopping Center Operators: Appendix E
Vehicle Based Parades: Appendix G
• Restaurants, Breweries and Wineries: Appendix I and Table Top Graphic and Toolkit
• Music, Television and Film Production: Appendix J
• Day Camps: Appendix K
Gyms & Fitness Establishments: Appendix L
Museums, Galleries, Zoos and Aquariums: Appendix M
Professional Sports Leagues and Facilities Open for Training Sessions and Spectator-Free Events: Appendix N
Campgrounds, RV Parks and Cabin Rental Units: Appendix O
Hotels, Lodging and Short-Term Rentals: Appendix P
Cardrooms: Appendix Q
Personal Care Establishments: Appendix R
• Youth and Adult Sports League: Appendix S
Appendix T1: Reopening Protocols for K-12 Schools
Appendix T2: Protocol for COVID-19 Exposure Management Plan in K-12 Schools
• Institutes for Higher Education: Appendix U
• Miniature Golf, Batting Cages, and Go Cart Racing: Appendix V
• Limited Services: Appendix W
Movie Theatres: Appendix X
Breweries, Wineries, and Craft Distilleries: Appendix Y
• Bars: Appendix Y-1
• Live Events and Performances (Outdoor Seated): Appendix Z
• Live Events and Performances (Indoor Seated): Appendix Z-1
• Amusement Parks and Theme Parks: Appendix AA
• Private Events (Meetings, Receptions, and Conferences): Appendix BB
• Guidance for Informal Social Gatherings: Appendix CC


❯ Resources for businesses

Notice to Customers Poster
FAQ for Workplace Managers

For more information, visit the Los Angeles County Department of Public Health.

California: Find industry guidance for auto dealerships, communications infrastructure, construction, delivery services, energy and utilities, hotels and lodging, office workspaces, ports, real estate transaction, retail and much more.

United States: The Centers for Disease Control & Prevention released the following decision tree tool to assist various businesses in making reopening decisions during the COVID-19 pandemic, especially to protect vulnerable workers. It is important to check with state and local health officials and other partners to determine the most appropriate actions while adjusting to meet the unique needs and circumstances of the local community.