How to Find a Therapist

Finding a Mental Health Care Provider

What are you looking for? Assess your areas of needs and what you are seeking.

How to Pay for Therapy

Have Insurance? Knowing your insurance provider can be beneficial in finding a provider that will be covered (or mostly covered) by your insurance company.

Steps to Follow:

  1. Call the number on your health insurance card, ask: “Does my policy cover mental health treatment, if so, are there any requirements that I should be aware of?”
    • If you do not know your online portal log-in information, this would be a good time to ask for that information too!
  2. Ask the insurance representative: “How can I access the directory of in-network therapists in my area?”
  3. Check your insurance company’s online portal, you will need your log in information. Navigate through the site to find a list of in-network mental health professionals.
    • If you have a particular condition you would like to find services for, such as substance use, eating disorder, neurodivergence, ask for professionals within that specialty that you can contact.
  4. Create a list of three potential therapists to try.

MediCal Insurance

If you have MediCal, call the DMH ACCESS LINE (800) 854-7771. Please ask staff for the MediCal handout.

Paying Privately

Some therapists only accept direct payment from clients.

  1. Utilize a website like Psychology Today to research therapists in your area.
  2. Identify therapists whose experience and expertise seem to fit your needs.
  3. Create a list of at least three potential therapists to try

Sliding Scale Fees

Some therapists offer a sliding scale fee. This means that some providers can adjust the prices for services dependent on the customers’ ability to pay according to income level and/or personal expenses. 

Additional Options? These websites can be useful in narrowing down your search!

Navigating Through the Websites

Interviewing a Therapist

  1. Call their office and confirm that they are currently taking clients.
  2. Important items to ask about during your initial phone call:
    • Are you able to help me with (insert presenting problem)?
    • What types of problems do you have experience with?
    • How long have you been a therapist?
    • What is your pricing and payment with insurance?
    • What is your pricing and payment without insurance?
    • Do you provide sliding scale fees and what is the process to qualify?
    • Do you provide services in person or via telehealth?
    • How long is your current waitlist to receive services?
    • What is the co-pay when using (insert insurance company name)?
  3. Schedule your 1st appointment! If the provider has a long waitlist, make sure to join the waitlist then move onto #2 on your potential list.

Things to keep in mind: